Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just switched from BT to EE after receiving an email from BT, as I need 7 Halo discs to cover my old Cottage with 2ft + thick stone walls, I have to mainly feed the discs on Cat6 cables. Because of this I asked the advisor several times are th...
Hi, I have a mini pc in my living room that I use for Spotify, streaming music from my NAS drive etc. I've just upgraded to BT/EE superfast broadband and I can't get the mini PC connected to the internet. The router has assigned an IP to the PC, the ...
Text from +44 794 205 3856 Saying my account temporarily suspended need to update payment method on link <link removed for safety reasons> As I am currently struggling to attach my new BB account I was tempted and did hit the link. Looks very genuine...
What incentives do EE offer to remain with them towards the end of a contract?
HeyIs it just me or is anyone else having problems setting up the new hub in the EE app ?You try to manage the internet with the app, a software update window pops up for the new hub and it tells you that the update will take between 20 and 60 minute...
I've been trying to view bills without success. I found a page where I was asked to add a device so selected EE broadband. It then said it would send a code.The number it was going to send to I haven't used in over 10 years! I can't fibd a way to vie...
Hi, I’m new to EE and have just taken out a new full fibre broadband contract. I have retained my landline for which I pay a small monthly retainer with any outgoing calls I make being charged for separately. Does EE make any charge for calls I recei...
Hi I want to turn off a parental protection protection
I was wondering if there is any additional configuration required for the Smart Router in order to use an unmanaged network switch? Can the switch simply be connected to the router via an ethernet cable? I have tried and get live connections to the...
This forced move from BT to EE has been a complete disaster. I receive emails from EE saying view your bill but there's nothing to see!The only account number given on my EE emails begins GB and it says you can't enter a BT account number! That's the...
