old number. The only reason we had this connected was to get the old number again. We would’ve had it at the original transfer but you messed up the order at that time.
I understand how important your landline number is to you.
As @JimM11 has advised, the best way to get this sorted is to speak to our customer care team as we don't have access to your account here on the forum. They will be able to look into this for you.
