Been a customer of BT for many years, now moved over to ee due to the better pricing package offered, we have FTTC with 36 meg down / 6 up
Since moving over a few months ago I have noticed a considerable delay loading pages with lots of images from, say, Amazon, ebay and the like.....the roundel sits there spinning sometimes for over 30 sec before the images and page load completes, sometimes it never does.
We have both gigabit CAT7 ethernet and BT mesh wifi and use of a laptop and PC and it is the same on all combinations of equipment and connection
I re-connected an old BT smarthub 2 that I had and the problem immediately disappeared, re-connected the ee smart hub 3 and it returned.....proof enough to me that there is a problem with it, I have factory reset it to no avail
Added to this, if I connect using the 4 ethernet ports on the router to a smart TV, hard disc recorder, PC and NAS then we simultaneously noticed that the TV cannot access the photos on the NAS (it MAY do after several attempts, or may not), If I connect a (Netgear 5 port) ethernet switch to any port on the router and use the other ports on the switch to connect to my equipment it all works perfectly......with the old BT hub in place, it all works OK using the rear ethernet ports so I am at a loss as to what is happening
Ideas appreciated
