23-05-2024 09:21 AM - edited 23-05-2024 09:28 AM
Hi
I have recently changed contracts (nominally from BT to ee, but it kept me on BT) and received the new ee tv box pro. I am now being bombarded with emails and texts about returning the old box, or being charged £140.
The thing is that I still have loads of stuff that I haven't watched on the old box. will they just scrap it if I send it back? Is there an option to keep it, or will I have to pay £140 to do this? If it's being recycled surely it'd be better for me to keep hold of it and keep using it than to simply break it down?
thanks
23-05-2024 03:38 PM
If you've got that much to watch on the BT box, and you can afford it, pay the £140 that they as for. Because then the Box becomes yours and you won't have to binge watch to clear the recordings.
23-05-2024 03:52 PM
@bixieupnorth If you have some time on your hands you could always copy the stuff you want to an external hard drive.
There is more info on the BT forum, such as https://community.bt.com/t5/EE-TV-YouView/Transferring-Recordings-from-BT-TV-Box-to-an-External-Hard...
23-05-2024 04:12 PM
thanks for the advice, there's really not that much on there that i simply must watch. i can't justify paying way above the market price for it, just to watch some tv. so they can have it back. frustrating and a huge waste in my eyes. oh well, i'll have forgotten all about it once it's at the post office!