home Internet

Maryna · ‎08-09-2022

please help me to connect my home internet, when i do it through the site i press check phone, everything freezes and does not move on what to do, how to apply for home broadband

XRaySpeX · ‎08-09-2022

@Maryna : Are you trying to order Home BB from EE or do you already have it but are having issues connecting with it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

James_B · ‎08-09-2022

Hi @Maryna,

Welcome to the EE Community. 🙂

If you're having problems ordering home broadband online, please get in touch with our sales team on 0800 079 5122.

They'll be happy to help.

James

XRaySpeX · ‎08-09-2022

@Maryna : Are you trying to order Home BB from EE or do you already have it but are having issues connecting with it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Maryna · ‎08-09-2022

I don’t have it, I want to order this service, but since I am a client of this company, I chose the home Internet from you, and then it doesn’t work, when checking my number, the system freezes, I can't type because I don't speak English well 🥹

XRaySpeX · ‎08-09-2022

Please apply for EE Home BB from BROADBAND DEALS

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP