Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

broadband contract and early cancelation charges

Jzshuck
Investigator
Investigator

‎22-08-2023 07:10 PM

Please advise the cancelation charges with three months left on my £43 contract and i would like to download a copy of that contract

0 Helpful
5 REPLIES 5
Jzshuck
Investigator
Investigator

‎22-08-2023 04:22 PM

Hi please advise as to when my contract ends

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Jzshuck

‎22-08-2023 04:55 PM

Look in your online MyEE under Home > Plans & Subs > Plan Details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
XRaySpeX
Grand Master
Grand Master

‎22-08-2023 07:25 PM - edited ‎22-08-2023 07:48 PM

@Jzshuck : You can see the method used to calculate your Early Cancellation Charges & some examples on p15 of EE TV, BROADBAND AND HOME PHONE Price Guide . On that basis I would make it about £79.

These are the T&C's you are contracted to: Home Network T&Cs .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
XRaySpeX
Grand Master
Grand Master
In response to XRaySpeX

‎22-08-2023 07:35 PM

Or, @Jzshuck , as you seem to be on Home BB, : your min. contract term date will not be found anywhere in your MyEE for BB. It would have been in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Olga900
Visitor

‎10-02-2024 10:49 AM

Hello. I would like to cancel any charges please

0 Helpful