Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

bills

benwood287
Visitor

‎23-04-2024 02:15 PM

I need a bill to send to a company but can't access any of it online. on the ee app it says please try later. I'm on day 4 and three phone calls later still no closer to seeing it online 

 

any ideas?

0 Helpful
3 REPLIES 3
Chris_B
Grand Master
Grand Master

‎23-04-2024 02:19 PM

@benwood287  Have you tried your online account? 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎23-04-2024 02:29 PM

In your online MyEE: Manage BB > YOUR BILLS

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
JimM11
Skilled Contributor
Skilled Contributor

‎23-04-2024 05:34 PM

@benwood287 Have you just joined broadband and now have an active service. Had any email from EE that your first bill is now available to view? My experience joined 10/3, active 23/3, and first notification on 25/3. Web and App did nothing until around the final date, then able to view, paper copy came sometime later in the post i think.

0 Helpful