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bills

benwood287
Visitor

‎23-04-2024 02:15 PM

I need a bill to send to a company but can't access any of it online. on the ee app it says please try later. I'm on day 4 and three phone calls later still no closer to seeing it online 

 

any ideas?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎23-04-2024 02:19 PM

@benwood287  Have you tried your online account? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎23-04-2024 02:29 PM

In your online MyEE: Manage BB > YOUR BILLS

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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JimM11
Brilliant Contributor
Brilliant Contributor

‎23-04-2024 05:34 PM

@benwood287 Have you just joined broadband and now have an active service. Had any email from EE that your first bill is now available to view? My experience joined 10/3, active 23/3, and first notification on 25/3. Web and App did nothing until around the final date, then able to view, paper copy came sometime later in the post i think.

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