Community Activity

EE TV via Arial & Freeview Signal

Hello, I have been thinking adding EETV to my BT Broadband account but have a few questions if I may? I'm currently using freeview via a loft aerial with 4G splitter.10 days ago I lost all channels (Sandy Heath), tried various retunes, some days it p...

GaryB17 by Explorer
  • 118 Views
  • 5 replies
  • 4 Helpful

EE Perk NHS

Can anyone confirm if NHS pensioners can avail of EE Perk?  I have tried uploading pension statement and BLC card but i get message back "Unfortunatly your document has failed our verification process".

Resolved! Missing credit

I had £20.00 credit . £1.00 has been taken .. why ...?

wilco58 by Established Contributor
  • 39 Views
  • 11 replies
  • 1 Helpful

Home Phone Settings Within App

I'm wondering if anyone can shed some light on how to solve this?Since I moved to EE  from BT in Match 2025 for my broadband and digital voice, the settings for calling features within the EE app on my phone does not work and never has. I have spoken...

Screenshot_20250624_160103.jpg Screenshot_20250624_160138.jpg

EE App not working

The EE app and website are not working. An error message shows that says there is a problem. Have been an EE customer for years and not experienced this before. Have uninstalled and reinstalled, cleared the cache. This has been going on for a week no...

Switch 2 - Order not found

I ordered a Switch 2 bundle from EE at 10:14 today and checked out as a guest, after an hour or so I still had not received an order confirmation email.I phoned in to the support line and after 40 minutes on the phone, the agent advised they could no...

Roblar30 by Explorer
  • 31 Views
  • 1 replies
  • 0 Helpful