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Wifi signal disappeared/ Need remote reset

Khalid210
Investigator
Investigator

‎10-10-2026 11:00 AM

The Wi fi signal is completely disappeared and is now invisible to all my devices. After I changed a compatibility setting yesterday. My router light is still solid aqua, but I have no way to use an Ethernet cable to log in and fix it. So can you please reset my router's wifi configurations back to normal. 

0 Helpful
5 REPLIES 5
Northerner
EE Community Star
EE Community Star

‎10-10-2026 11:34 AM

Hi @Khalid210 

Resert your router on the back, there should be a button which resets to the default settings and password.

Which router do you have.

Thanks 

 



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0 Helpful
Khalid210
Investigator
Investigator
In response to Northerner

‎10-10-2026 12:10 PM

Thanks for your help it just working 

0 Helpful
JimM11
Maestro
Maestro
In response to Khalid210

‎10-10-2026 04:00 PM

@Khalid210 Could have been when you enabled the Comp network the signals all dropped to re-establish the new network and your devices did not pick up the signals after that.

0 Helpful
baron75mk3
Valued Contributor
Valued Contributor

‎10-10-2026 04:37 PM

Not sure which Router\Gateway you have but here are a few Pics to help you locate the factory reset pin.

Smart Hub 6 PlusSmart Hub 6 PlusSmart Hub 7 PlusSmart Hub 7 PlusSmart Hub 7 ProSmart Hub 7 Pro

0 Helpful
Khalid210
Investigator
Investigator
In response to JimM11

‎10-10-2026 08:14 PM

Thanks it's working