WiFi

[Noreen7]

We have no WiFi r internet, what is the problem 

[Chris_B]

@Noreen7  Have you tried switching the router off for 30+ seconds and restarting?  What colour is the LED on the hub ?  Are all cables connected properly? 

[Mustrum · Accepted solution]

@Noreen7   Alas no one on here will know about your service.

But if you follow the steps from the Help pages you should be able to get someone who is able to answer your question.

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[XRaySpeX]

Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?