WiFi enhancer

[Hannahlou33]

Has anyone had geo filter working lately use to work perfectly now can never get it to work shows servers but doesn't connect to them then they disappear and it always says I've lost connection to smart hub pro any ideas tryed everything 

[Hannahlou33]

Anyone had geo filter working lately doesn't connect to servers that show then disappeare then it says I've lost connection to smart hub pro it use to work perfectly last year 

[Leanne_T]

Morning @Hannahlou33 

Thanks for coming back to the community. 

Are you connected to WiFi when trying to access the Geo Filter in the app? This Will not work if you are connected to the 4G network using Hybrid Connect. 

If you're not connected to the 4G network using Hybrid Connect, could you try restarting the router and delating and re-installing the app, does this work for you? 

Leanne.

[Hannahlou33]

Already tryed many of times doesn’t seem to connect to servers anymore and when I get on to the geo after a while it looses connection it used to be fine

Sent from Outlook for iOS<>

[Leanne_T]

Thanks for trying and coming back to me @Hannahlou33 

We would need to take a look into this for you and make sure everything is set up correctly at our end, to do this please give our technical support guides a call and they will be happy to help. 

Let me know how you get on 🙂

Leanne.

[Hannahlou33]

Can get geo filter working anymore I can get on to it but it doesn't connect to any servers  I've deleted device resynchronize it and restarted my pro hub and restarted device still servers pop up when start game but never connects to any it use to work perfectly not no more any one using this

[JimM11]

@Hannahlou33 You can post on NETDUMA's support forum and ask to add your game. WiFi Enhancer is powered and supported by NETDUMA.

[Hannahlou33]

Call of duty game is already on there buddy I start the game and servers appear none connect the thay all disappear and don't show again 

[Leanne_T]

Hi @Hannahlou33 

Thanks for coming back to us. 

Have you spoken to our technical support guides? 

Leanne.

[Hannahlou33]

Yes I spoke to someone there going to get the people who deal with the app to call me back in 2 days I will update you hopefully they will sort it out thank you for your help much appreciated