I was hoping someone might be able to help my make progress in adding WiFi Enhancer to my Full Works 900 plan. I know that I need to pay extra to add it (£5?) but the app, website, and even the customer service team can't do so, it just cycles round webpages, or I get an error page in the app. I've been told my account is missing some "assets" needed to allow this add-on product
The customer service team gave said it's being looked into a few times (it's with the "offline" team?) but I thought that one of the technical team that might be on this forum may know what to do or who I can contact to have the issue fully resolved.
For info, I transferred across from BT broadband at the beginning of July. For the most part, the broadband works ok, and I have the app set up properly and can access the other WiFi controls
If it matters, I also get an error if I get to add the digital voice line.
Thanks in advance!
