WiFi 7 Hub Extenders random disconnects

[Azorees]

I upgraded to the new Wifi 7 hub from the Wifi 6 hub even though i'm only on the 1gb/s package ( Full Works and Unbreakable Wifi )

after sorting all the connection info out on the Wifi 7 Hub and connecting all my devices, everything was running smooth and my speeds all over the house increased from 4-500 MB/s to 900MB/s and max speeds.

I then noticed that after a while Extenders ( 3 of them ) will just randomly disconnect and then after around 1 min or so will automatically reconnect. This happens with the so called Unbreakable Hub ( Unbreakable Wifi ) and my Amazon Firestick.

I even looked for updating the firmware for the Wifi 7 hub but it said it will automatically do this, I even checked the EE app to see if there's a firmware update option on there but couldn't find one.

[ChrisJackson321]

Thanks @JimM11 

I have the SH35A Router, and the SW35A Extender. Do you know if that specific combination supports backhaul, or could it be that I need a different combination? The cable is rock solid. 

[JimM11]

@ChrisJackson321 That specific model the EE Smart Hub 7 Plus, pretty sure that it supports both Wireless and Wired backhaul modes, if using wired it is a way better method as will allow the extender to be placed where needed, only down side is the single Ethernet port on the Extender, so if you need additional Ethernet close by then additional switch will be required, and as the Lan is all at 2.5Gb/s speed's that would be a 2.5Gb/s switch to keep it all up there speed wise. Be sure to use the spare 2.5Gb/s Ethernet port on the Hub, link below to it!

EE Smart Hub 7 Device Guide | Broadband Help