WiFi 6 and EE disk extenders

kcurrie65 · ‎23-03-2024

Hi I have received my new hub 6 it's in and working my question is I can't get the white EE WiFi disks to work though. Also the EE set up app doesn't seem to work with the new hub 6

XRaySpeX · ‎23-03-2024

What's a "new hub 6"? What's the actual name/model of your router? Read its label.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

kcurrie65 · ‎23-03-2024

Hi sorry my mistake it's the new

EE Smart Hub Plus supports Wi-Fi 6,

XRaySpeX · ‎23-03-2024

Have you paired the Smart WiFi Plus extenders to the SH+ but they don't work or is it that you can't connect them in the 1st place?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

kcurrie65 · ‎23-03-2024

Tried all ways I could I tried using a cat 5 cable method it goes through the motions the light remains red ( I have reset the disks using the reset button) I tried the WPS button same result. I tried the EE app but it just doesn't seem to work at all with this new EE hub