Wi-Fi issues
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06-01-2025 06:38 PM
Hi, has anyone having issues trying to connect laptop to a smart hub pro.
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06-01-2025 07:48 PM
@Tiguan You can have any issues trying to connect any device to any router. What is the laptop, Ethernet or wireless only?
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06-01-2025 10:15 PM
Exactly what is the issue & how are you connecting?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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07-01-2025 06:53 AM
the wi-fi icon has got an asterisk at the side of it and says limited
connection. And that’s connecting it straight from the router by Ethernet
cable, and also by trying it through wi-fi.
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07-01-2025 08:59 AM
Normally in such cases, each individual device will connect separately to your router - with the printer software doing the rest. Presumably it's the printer that has an Ethernet connection and your phone the wireless one.
Can you perform other internet-based functions on your phone, such as browsing web pages?
