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Who Cannot Use Their Wi-Fi Controls in the App? A Poll

Stevef1964
Established Contributor
Established Contributor

‎23-04-2024 04:46 PM - edited ‎23-04-2024 04:50 PM

I just transferred from being a BT customer to EE.

I've incurred numerous problems, one of them being unable to use my Wi-Fi controls within the App.

So, the question: " How many of us still cannot use their Wi-Fi controls within the app?"

If you respond could you please provide the following info:-

1) Android or IOS operating system.

2) Mobile model/tablet model.

3) Did you transfer from being a BT customer. - Yes/No answer required.

4) Did you change the SSID (name) and password of your EE Hub - Yes/No answere required.

I intend to make EE aware of this thread so they, and we, can see the real scale of the problem. 

 

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40 REPLIES 40
John-P2
Established Contributor
Established Contributor
In response to Stevef1964

‎22-08-2024 08:27 AM

Steve,
I was given a new router would you believe a BT one . The person I spoke to led me through the set up again after which I had all the devices shown connected.
However after taking the latest app update this has all disappeared so back to the original post and comments.
It appears they cannot solve it but keep advertising it.
Sent from my iPhone
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