WhatsApp not connecting

Billy-Jo1 · ‎17-10-2023

Hello,

For the last few days WhatsApp not been connecting on iPhone11 when I am at home with EE broadband- works fine on mobile data and when on other networks. Tried all trouble shooting, phone off on on, data off and on, I’ve updated so got latest iOS, deleted WhatsApp and reinstalled . Internet on as can do everything else .

Any ideas?

Chris_B · ‎17-10-2023

@Billy-Jo1 Have you tried restarting the router? Turn if off for 30+ seconds then restart it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎17-10-2023

@Billy-Jo1 Have you tried restarting the router? Turn if off for 30+ seconds then restart it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Billy-Jo1 · ‎17-10-2023

That’s sorted it . Thanks

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