29-08-2025 12:36 AM
Hi, I received a modem from EE and the internet is not working, what should I do?
Solved! See the answer below or view the solution in context.
29-08-2025 08:35 AM
@Vasile17 Also here is the link just incase you need it!
https://ee.co.uk/help/broadband/getting-started
https://ee.co.uk/help/broadband/manage-use/manage-your-ee-hub
29-08-2025 08:07 AM
@Vasile17 When is your go live date ? This will be shown within the emails you got when you ordered EE broadband
29-08-2025 08:35 AM
@Vasile17 Also here is the link just incase you need it!
https://ee.co.uk/help/broadband/getting-started
https://ee.co.uk/help/broadband/manage-use/manage-your-ee-hub