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[Vasile17]

Hi, I received a modem from EE and the internet is not working, what should I do?

[Chris_B]

@Vasile17  When is your go live date ?  This will be shown within the emails you got when you ordered EE broadband 

[JimM11 · Accepted solution]

@Vasile17 Also here is the link just incase you need it!

https://ee.co.uk/help/broadband/getting-started

https://ee.co.uk/help/broadband/manage-use/manage-your-ee-hub