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Upgrading to a newer router while in Contract

RukaziSintakumo
Contributor
Contributor

‎15-10-2023 04:57 PM

Hello all,

Unsure if that is the right spot, but I just wanted to check if other folks had experiences on this topic.

I have a 1Gig Full-Fibre package with EE and the white Smart Hub.
Now, I can see that with this package, EE now offers the Smart Hub Plus, that comes with nice and interesting upgrades (such as WiFi6)

Is it at all possible to upgrade from my current Smart Hub to the newer one while being in contract? Nothing on my connection would need to change, I just want the newer and faster router.

Worst case, I could call customer support, but I tend to avoid it when I can.

 

 

10 REPLIES 10
JimM11
Community Hero
Community Hero
In response to davros112

‎14-02-2026 10:25 PM

@davros112 Why do they think going to a wifi 7 is going to make anything at all better for you, does not make one bit of sense at all!

0 Helpful