The EE Community

Smart hub

I have a smart hub had it for two days and in all that time it has been locked to 13 year olds I have called into the re shop and phoned 150 for over an hour but it’s still locked so I have a 14 day cooling off period so I would like to return the sm...

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Hello

WiFi network query

I have an EE smart hub plus. The hub manager indicates that 2.4 and 5 GHz networks are on. However, all devices are connected to 2.4GHz network - is that correct?

Thats just great I've paused my wifi now i can't unpause it morons

The app is being improved??????

Honestly I'm sick to death of this message!! I pay extra to get the WiFi enhancer so that I can use the app yo make sure all my sons devices go off at bed time. Yet the app seems to CONSTANTLY be "being improved" so I  can't use it. It's not like it'...

Hi

Hi

Cancel my contract

Hi, I want to cancel my contract. What should I do? I have lost my job and am currently homeless with no financial support. Please help me.

Contract to end

I want to end my contract now thanks 

Refused a credit card because of EE

Furious with EE.Left EE in April but they did not close my account. They continued to send me bills and reminders. On every occasion I phoned them to sort it it out. I was willing to pay anything outstanding even though nothing was apparent in my acc...