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Upgrade to Full Finre 150

andysteen
Visitor

‎27-02-2025 12:17 PM

Got letter saying free upgrade to full fibre 150,

Do i need a new router - 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-02-2025 01:34 PM

@andysteen  it depends what router you already have.  While it might be a free upgrade it might be a change of tariff which could be more costly.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎27-02-2025 04:16 PM - edited ‎27-02-2025 04:18 PM

Probably not altho' you might be sent 1. I'm still using older EE router on FF 150 & all fine.

If you have a landline & it's being converted to digital you will need 1 of EE's latest routers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP