Top Tips for pairing your WiFi Extenders to the Smart Hub 7 Pro

[Chrissy_G]

We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first time.

Pair using an Ethernet cable first

If your extender isn’t pairing wirelessly, starting with a wired connection helps it settle and complete any updates.

• Plug an Ethernet cable between your Smart Hub 7 Pro and the Smart WiFi 7 Pro.
• Wait until the extender shows a steady aqua light.
• Once it’s steady aqua, leave it connected for 10 minutes. This gives the extender time to finish any firmware updates.

Switch back to wireless pairing

• After 10 minutes, unplug the Ethernet cable from both devices.
• Keep the extender powered on.
• Wait up to 5 minutes for it to pair wirelessly.
• You should see a solid aqua light again once pairing completes. Try not to unplug the power during this step.

Move it to the best spot

Once the extender has been solid aqua for around 5 minutes:

• Power it off.
• Move it to your preferred location.
• Power it back on and let it reconnect.

Placement makes a big difference

For the strongest WiFi, place your extender halfway between your hub and the area with weaker signal, rather than right at the edge of your home. Remember, to get the best results your WiFi Extender needs a strong signal to your Smart Hub 7 Pro. 

This guide shows how to get the best setup.

[JimM11]

@ShadowCreek The too close warning has been on the Forum and the advise is ignore it!

Where a wifi 6 smart hub was may not suit the position for the wifi 7 version, the backhaul is different and your home may just not work where the old one was.

The @Chrissy_G advise method, or the @Lard way off doing it?

[ShadowCreek]

The @Chrissy_G solution.  

[BunkerBob]

having been messing around with these for a few days I have found a solution.

The important thing is, not only following tips from the top of the chain, but when you have connected your extender with a cable, left for 5 mins, MAKE SURE YOU TURN OFF THE ROUTER BY THE BUTTON,  then reposition. Turn off the hub and turn back on again, then turn back on the extender.  they will then join each other again.
Without rebooting the hub, the extender would ALWAYS go back to flashing orange, even if you tried through the app to join them again.

Hope this helps

🙂

[JimM11]

@BunkerBob Anything at all posted is helpful regarding getting the Mesh Extenders to play ball.....

A step by step guide would be possibly better grabbing and amending the @Chrissy_G one, and do believe that EE are working towards new FW on the EE Range off Hubs, that may just make it all work out easier for joining them together....

[ZombieMkI]

It'd be better if they just made more features available but put it behind an "advanced mode" disclaimer so Uncle Gerry who knows nothing more than WiFi = internet doesn't accidentally knock himself offline

As is the app and webui both suck fleshy spheres

[JimM11]

@ZombieMkI 🤣 and the app 💩 steal the mobile and get rid off it.