Telephone number for broadband technical support

aarondryden · ‎11-12-2023

Hi, does anyone have a geographical telephone number for customer services? Eg 01XX?

My phone plan does not include 0800 or 0300 numbers and for some reason I can’t text 66033

Thanks!

XRaySpeX · ‎11-12-2023

All phone plans include Freephone 0800 & 0808 nos for free by Ofcom edict. Use the Freephone no. on my sig. (Opt 3).

Who is your phone plan with?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎11-12-2023

All phone plans include Freephone 0800 & 0808 nos for free by Ofcom edict. Use the Freephone no. on my sig. (Opt 3).

Who is your phone plan with?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

aarondryden · ‎11-12-2023

Aah amazing! I got cobbled with charges for calling an 03XX number recently and assumed it applies to all non-geo numbers. Just checked the id website and 0800 is indeed free.

Thanks for your very prompt and helpful reply @XRaySpeX ☺️

XRaySpeX · ‎11-12-2023

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

I would've thought that 03 non-geographic nos. are also inclusive.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP