Synology Issues - again

[Arcadash]

Hoping for a bit of assistance. Have been sent a new EE router. The old BT router allowed my Synology to set the port forwarding rules perfectly. 

Like others, I am unable to get port 80 set on the router to access a small web page over the net.

I can configure the management port on the Synology and Router as nnnn and it tests OK 

Trying to set port 80, fails. UPnP is set to ON, but it doesn't seem to work.

So what is the name of the router I should be searching for as it doesn't appear in the Synology list.

[Mustrum]

@Arcadash   what is it you are trying to do?

Rather than port forward have you tried QUICKCONNECT?

https://kb.synology.com/en-uk/DSM/tutorial/Quick_Start_External_Access 

[Arcadash]

Trying to  get access to a simple Web page using WEBSTATION.

I  use Quick Connect and Photos  fine, but seting External Access through port 80 won't work. Cannot set it.

The website is accessible within my network but not outside of it.

I need http://www,mysite.synology.me/  to render from anywhere 

On the BT Hub2 it was working. This new hub is nowhere near as good as the old one.

[Mustrum]

@Arcadash   which router do you have, and are you trying to configure it with the EE App, via a web browser or your synology device?

[Arcadash]

Router is the latest EE one.

Tried setting Port Fwd directly on the router via a browser, as instructed. 

Tried setting it through the Synology but the no "NPnP devices found" message comes up. However NPnP is set to "on" in the router.

[XRaySpeX]

Does it have a name? On a label or the box it came in? Else post a pix.

[Arcadash]

SMART HUB PLUS is on the documentation 

[daz_2000]

Hey @Arcadash , did you get this resolved? I've just moved from BT home hub to EE router and not getting external access, have done manual port forwarding on the EE router. 

[arj7]

Did you get this sorted I am having this issue now

[daz_2000]

@Arcadash @arj7 I've not solved this issue, have you?