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Switching from Bt to EE broadband

Alexthebeast2
Visitor

Hello,

So I'm currently out of contract on my bt wifi and I'm paying £60 a month and I want to switch fo EE as I see it is only £32 a month and as I'm already an EE customer I assume it should be easy to to, how would I go about doing this and any tips?

1 SOLUTION

Accepted Solutions
Mustrum
EE Community Star
EE Community Star

@Alexthebeast2   you could sign up online https://ee.co.uk/broadband 

Or give the Broadband Care Team/Customer Services a call.

View solution in original post

3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

@Alexthebeast2   you could sign up online https://ee.co.uk/broadband 

Or give the Broadband Care Team/Customer Services a call.

XRaySpeX
EE Community Star
EE Community Star

You should do it thro' BT. They are encouraging residential users to move to EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ewan15
Skilled Contributor
Skilled Contributor

If you want the new customer deals you need to sign up as a new customer.

On this basis I would phone EE Sales first and see if they will match the new customer deal you want.

Keep it simple and insist on the same deal or better and make sure they are not taking away anything you already have.

Be very cautious of any offers of free months and get email confirmation of such an offer before proceeding.