27-02-2026 04:34 PM
Hello,
I'm wondering if anyone can help me, ive got an issue on my account that says ive got an open order still from.December 2024 and am unable to access any broadband upgrades etc. Any help would be appreciated
Hannah
Solved! See the answer below or view the solution in context.
02-03-2026 03:51 PM
I'd recommend making a complaint, as this hasn't been resolved when you've reached out to the team previously @Hannamet.
Rach
