Smart hybrid connect

[KRAddison]

Connected my unit and linked ok but getting flashing red bars for 4g indicates. What does this mean and how is it fixed?

[JimM11]

@KRAddison Here is the link to the help for Hybrid.

https://ee.co.uk/help/broadband/getting-started/hybrid-connect-set-up

Contact Us | Help & Support | EE

[JimM11]

@Leanne_T Would be better if the link also explained flashing red on the Bars symbol unless you can find out the explanation and post up response. Solid Red covered, flashing Not, Tech Support for Hybrid should have the answer.👍

[Leanne_T]

Hi @JimM11 

Thanks for the feedback. 

The Fix EE Smart Hybrid Connect Broadband Problems page has details on what the lights mean on the Smart Hybrid Connect 🙂

Leanne.

[JimM11]

@Leanne_T Thanks better link than mine.👍

[JimM11]

@KRAddison Suggesting that the Hybrid unit is not able to connect to the EE Router to establish itself on the network.