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Smart hub 7 WiFi extender

Andy464
Visitor

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Hi I’m looking at WiFi extenders for my smart hub 7. We’re just living a it of coverage at the back of the house. I know the WiFi extender discs aren’t supported with the hub 7 but I’ve seen an EE smart WiFi extender SW10A. Is this compatible with the hub 7 or would I need the smart WiFi extender SW35A? 

thanks 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Is that the SH 7 Plus (SH35) or Pro (SH40J) that you have?

You are looking the wrong WiFi Extenders. The WiFi Extender (2023) (SW10A) is meant for the EE Smart Hub (2023) (SH20A).

For the Smart Hub 7 Plus (SH35A), of Set up your Home Broadband EE Router, you need the  WiFi Extender 7 Plus (SW35A), of Setting up Smart WiFi. Similarly for the  Smart Hub 7 Pro (SH40J).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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2 REPLIES 2
Matt_124
EE Community Star
EE Community Star

You would need the SW35A for the SH35A (Smart Hub 7 Plus), or the SW40J for the SH40J (Smart Hub 7 Pro). I have included details of both as you have not specified Plus or Pro.

The SW10A is a Wi-Fi 5 device designed to compliment the EE Smart Hub (SH20A), which was essentially a re-badged BT Smart Hub 2. It will not work with any other routers.

XRaySpeX
EE Community Star
EE Community Star

Is that the SH 7 Plus (SH35) or Pro (SH40J) that you have?

You are looking the wrong WiFi Extenders. The WiFi Extender (2023) (SW10A) is meant for the EE Smart Hub (2023) (SH20A).

For the Smart Hub 7 Plus (SH35A), of Set up your Home Broadband EE Router, you need the  WiFi Extender 7 Plus (SW35A), of Setting up Smart WiFi. Similarly for the  Smart Hub 7 Pro (SH40J).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP