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Community Activity
Charge for alleged non return of equipment
I have been repeatedly advised by EE that equipment returned to them by post has not been logged into their system. I have called and explained the return posting details, date of posting, Post Office address. I received a call a few weeks ago and ex...
Can't receive messages from anybody besides 150
I'm on a pay-as-you-go contract and suddenly I can't receive messages on my phone but can still get messages from 150.I can still make phone calls
Who can actualy record 1.6gbps on a device in their property ?
So i'm a new customer full fibre installed by openreach for EE. 1.6gbps guaranteed 1.3gbps. the full ee package. Had 12 openreach engineers attend my home max speed is 945mbps.Tested the fibre with an exfo OTDR and the line is clear. Smart hub 2 has ...
Port Forwarding through Legacy EE Hub
Hello all! I'm actually an EE Employee, however this one does baffle me. Due to my Staff Discount, I've remained on Legacy EE HBB, which means that I'm still using the original white Smart Hubs that from about 2022. (Product No. GRV9517UWAC34-A-OT) ...
EE TV Box Pro VS Apple 4K Box
HII am soon going to take up EE Broadband with EE TVI am aware I can choose either the EE TV Box Pro OR the Apple 4K Box. I have watched some YouTube videos on them both to try and give me the best understanding, I am still undecided on which to choo...
Equipment return
I cancelled EE broadband in the 14 day cooling off period. I have sent the equipment back. I have proof of posting and there's tracking on the Royal Mail website to say it has been delivered to the destination postcode, which is Yorkshire XX101BT. I ...
Disable an Account while Watch 7 LTE has gone for repair?
Can I temporarily disable an monthly Account while Watch 7 LTE has gone for repair?
Pay bill
I cannot contact anyone on ee I’m abroad my fines not working I think this is such a joke. There’s no live chat no number ring of my fone im leaving this contract after this joke isn’t the word
Charges in Spain
I have arrived in Spain today for 7 days. Any advice on how to avoid high charges?any help appreciated.
Resolved! Homebrew Smart Hub Pro upgrades from Smart Hub Plus - will it work?
HiyaI can now get full fibre to my home and want to order one of EE's FTTP packages. We're currently running the whole house off a EE 5G Home 'Broadband' router - quite successfully as it happens - but it tops out at around 150Mbps. Fast enough for m...
