Smart Hub Pro - How to change DNS settings?

goral
Established Contributor
Established Contributor

I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.
Goole returns that the change is done this way:

Home > Advanced > My Network > IPv4 Config & switch DNS Servers Auto to OFF

But with me there is no such option in My Network.

Any help?

34 REPLIES 34

Yep. Please don't suggest changing DNS settings on every individual device. That's kind of the point of having DNS servers. Just saying. 

JimM11
Brilliant Contributor
Brilliant Contributor

@goral Not going to make any suggestion to you, with the router that is available you need to have a look, see what FW it is on and if available and can be changed then see if the DNS change works.

I just had this router setup, and DNS settings were on this page. Now, though, they're not. Possibly due to a firmware upgrade. I may try resetting to quickly navigate to it and change the DNS.

 

Black96
Investigator
Investigator

I just had the Smart Hub Pro installed and the DNS settings were in IPV4 configuration, but now they've disappeared, probably with a firmware update. I am going to try and factory reset to get the setting and change it, maybe disconnecting the broadband cable first. Will report back.

bobpullen
Scholarly Contributor
Scholarly Contributor

@Black96 - I don’t think custom DNS has made its way to the Smart Hub Pro yet. Seems logical that it will make a reappearance at some point though, given it was pushed to the Smart Hub Plus a while back.

Probably a case of sitting tight until it does.

ko5tas
Visitor

Also got the Smart Hub Pro and can't seem to change to a custom DNS server for DHCP clients. 😞 


App version:
2.34.2

Firmware version:
r2.64.6-R-1303886-PROD-1

JimM11
Brilliant Contributor
Brilliant Contributor

@ko5tas No longer an EE customer, but the DNS side just may not be fully functional on the Routers yet unless anyone else can respond and has done so.

Denzel99
Contributor
Contributor

So when you say, no longer an EE customer, who are you with now?

JimM11
Brilliant Contributor
Brilliant Contributor

@Denzel99 Sky.

Denzel99
Contributor
Contributor

Deb sends her regards.

I couldn’t finish what I was saying earlier as something in my reply triggered uber watch again.  God knows what, as I was careful what I said.  Really is getting ridiculous there.  As I said, I think you would have remembered if it had caused any problems, so I’m glad I didn’t accidentally drag you into it.

All the best to you.