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Smart Hub Plus SH31B (New Firmware r1.34.0-R-994210-PROD-83002) 27/03/2024

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Just noticed my Hub updated from:

Firmware version: r1.29.0-R-950306-PROD-83002

GUI version: 1.11.0

To:

Firmware version: r1.34.0-R-994210-PROD-83002

GUI version: 1.13.1

Let's hope it feels like less of a beta product now!

 

Update 1: Just factory resetted the Hub for some quick testing, the UI is still slow initially and still gives a [CHOP3-800] error but does feel a little faster afterwards, VoIP also seems to connect faster

22 REPLIES 22
monitorcurve
Established Contributor
Established Contributor

The only visible GUI change I noticed on the router with the newest 1.13 firmware is that they fixed the styling for the list of devices connected to the router which I posted about back in February - https://community.ee.co.uk/t5/Broadband-Landline/Router-page-css-messed-up-was-an-update-rolled-out/...

There might be more behind the scenes but that was the only obvious one to me.

@monitorcurve : Oh, yes, I never encountered that but I never had any intermediate versions between 1.9.0 & 1.13.1.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
monitorcurve
Established Contributor
Established Contributor

Ah that makes sense, I'm trying to make a timeline list of the firmware/gui updates that have happened in the past 12months, and I that css error was in the middle of those 2 updates:

Firmware version: r1.29.0-R-950306-PROD-83002 06/02/2024 App ver 1.11.0.




Swordfishradio
Established Contributor
Established Contributor

No cure for web controls.

UkzVortex98
Established Contributor
Established Contributor

Firmware version: r1.34.0-R-994210-PROD-83002

GUI version: 1.13.1

Still Buggy, Digital Voice Issue where you can't hear incoming calls and when you call out sounds like you dial-up you after restarting Hub and ONT just get Digital Voice back I have tried flagging it With New EE and they don't seem to care about the issue pass you to different team

 

A E KING
Huggons1
Established Contributor
Established Contributor

Can I ask what firmware version people are on now using EE smart hub plus router 

I am on Firmware version: r1.35.0-R-1138091-PROD-83002 17/08/2024 App ver 1.13.1

Cheers 

monitorcurve
Established Contributor
Established Contributor

As of 31st Dec 2024, mine is on :

App version: 1.13.1
Firmware version:  r1.35.0-R-1138091-PROD-83002

Huggons1
Established Contributor
Established Contributor

Thanks. Looks like others are getting Smart Hub Plus router (SH31B) updated to...

r2.68.11-R-1260390-PROD-83002
UkzVortex98
Established Contributor
Established Contributor

smart  Hub pro App version:2.34.2, and Firmware version: "r2.64.3-R-1213091-PROD-1"

 

A E KING
Ewan15
Skilled Contributor
Skilled Contributor

@UkzVortex98 I imagine that the next Pro firmware version will be "r2.68.11-R-1213091-PROD-1" as the GUI for both the Plus and the Pro are very similar