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Smart Hub 7 Plus Port Forwarding Issue

jsviper77
Contributor
Contributor

Hi All,

Another Issue with the Hub 7 Plus, probably on others too.

When i create a Port forwarding rule, it always comes up with an error and doesn't save or eventually when it does save, it has created duplicate rules. Try to remove one and it removes both, aaarrrgghh! These EE hub are very frustrating.

I hope someone who can help sees this and my other post, to help fix these issues.

87 REPLIES 87
Pecbeck
Established Contributor
Established Contributor

@SamyM 

Which dynamic dns service are you using? Which update client? Have you double checked that the ip address pointed at by your domain matches the external hub address? I had similar problem, and found out the address in my domain was different to the hubs external ip. I noticed this when testing with the signal port checker.

Just a thought. Given port forwarding works for me an Jim on hub 7, there has to be something you are missing in your config somewhere 

SamyM
Established Contributor
Established Contributor

Hi, just to check are you on the EE Hub 7 Plus? I'm not using any DDNS service. Just putting port forwarding to the WD EX2 Ultra Cloud using IP address 192.168.1.155 as a static address. It all works on EE Hub 2 which is what I have reverted to again. I have noticed on EE Hub 7 Plus the only way I can get port forwarding to work is enable DMZ. Obviously, something still wrong on the Hubs firmware. I've been trying to resolve this issue for months on the EE Hub 7 Plus which EE say was the latest one back in December last year. Has anyone else got EE Hub 7 Plus to port forward?  EE have really made a mess of this.
Samy

JimM11
Community Hero
Community Hero

@SamyM Can you upload the picture off the network status showing that you have indeed set the address as static and not dhcp assigned, picture earlier in this posting shows, and what to hide to get through the filter!

XRaySpeX
EE Community Star
EE Community Star

The image earlier that was rejected shows the Hub Status page incl. its Serial no. They usually get thro' but maybe someone was over cautious. If the Serial no. were to be obscured it should get approved.

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Pecbeck
Established Contributor
Established Contributor

I'm on hub 7, using dynu ddns, works perfectly.  I assume you have your own domain set up, so assume you are setting that to point to the external address of your hub, which of course sometimes changes following reboot

SamyM
Established Contributor
Established Contributor

Hi,  The is the address table for 192.168.1.155 which is my cloud.  The IP address is Static.

Screenshot (151).png

 I cannot find anything wrong.  

 

Samy

 

SamyM
Established Contributor
Established Contributor

Hi, Checked the port and shows 

Screenshot (152).png

 

Samy

 

SamyM
Established Contributor
Established Contributor

Hi,

The port is closed still

Screenshot (152).png