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Smart Hub 3 (SH31b) Smart hub Plus USB Sharing

richard837
Explorer

New customer, here and after having FTTP installed I've opted for EE.

On the package I bought I was given the Smart Hub Plus (some may call it the Smart Hub 3 or SH31B)

I'm unable to use the USB Sharing and after checking various forums/community chats it appears that most other comments relate to older devices.

Has anyone else have the SH31b and was planning on utilising the USB port to share with the devices on their network?

 

12 REPLIES 12
XRaySpeX
EE Community Star
EE Community Star

You need to enable SMB 1.0/CIFS File Sharing Support. In Windows this is to be found in Windows Features. I dunno what it'll be in Unix.

I believe the router currently supports only NTFS, FAT16 or FAT32 formatted drives.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

SMB 1.0 Features enabled (tried on 2x different laptops, and rebooted after enabling the feature)

I've tried both a 32Gb and 64Gb Drive, formatted in both FAT32 and NTFS

Mapped network drive to \\192.168.1.254\(Disk Name) and also usb0 & usb1

Still no joy - unlike my previous Hub from Vodafone I don't even have an option with the Browser Config Page

Reading online - supposedly the SH31B has a different Firmware, so it appears that it has been disabled, or (fingers crossed) just missed and not yet enabled.

What are you actually doing to know it doesn't work? On previous routers, on Windows, the router would appear as a Computer under Network. The SH+ doesn't!

Nor do I find USB anywhere in the SH+'s own Network map.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bobpullen
Scholarly Contributor
Scholarly Contributor

@richard837 - SMB is not an option with the Smart Hub Plus and the USB port can't be used for file sharing at all as far as I know.

Then, @bobpullen , what can it be used for?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bobpullen
Scholarly Contributor
Scholarly Contributor

@XRaySpeX - it will work as a power source e.g. you could power a small USB switch if you wanted more LAN ports.

Outside of that though, my only other thought is that it may have some purpose for the hub engineers/developers.

Yes it was SO incredibly handy being able to store mp3 and other non important files on our old  BT Hubs USB flash stick and to then share or stream them across the network to our phones, pcs and other devices. It worked flawlessly.

We just 'upgraded' !  from BT to EE's  new  SH31b  Smart Hub 'Plus' !  and now we  find that USB storage is not possible on this hub and worse still DDNS functionality has just been removed and disabled so now I cant gain remote access to our heating  thermostats, a solar inverter and a number of older IP wildlife cameras.

I so wish we hadnt 'upgraded' ...what a joke!  but unfortunately its pretty well forced on you at the end of your BT contract. 

I have tried different methods too to connect USB flash drives to the EE router but with no luck. It looks  like they took the feature away which is actually a let down. I have looked through many forums but could not find a single help as the router is new and also the browser is terrible to use in some point. I am thinking to find a workaround to use my External Hardrive so I can use it on the Network but at the moment I am not getting anywhere. Hopefully someone else can come with a suggestion or help.

@Zwicher93 : Ethernet to a router port?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP