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Smart-4G-Hub-7X5P cannot connect my extenders

UFONED
Contributor
Contributor

I have just sadly had to change, or should I say downgrade, my EE hub to Smart 4G.  My previous Model B625-261 was better in so many ways, but sadly after 6 years it stopped working.  This unit is less functional.  However, whilst I am stuck with it, I have to get it linking up with these extenders.  I have been using a TP-Link extender (RE450) AC1750, which has worked fine, but now it cannot link to the new router.
The hub doesn't have a WPS to press, so it won't allow me to connect that way. I have inputted the password for the router, but it will not connect! The WPS on the extender is pressed as stated by TP-LINK, but the router cannot respond. Tried several ways, but I am tearing my hair out researching how to overcome this problem. TP-Link says to open up these web pages, but as the hub won't allow the unit to connect, these web pages are useless. https://tplinkrepeater.net or 192.168.0.254.  Nothing on http://192.168.1.1/#/homePage shows me that the unit is trying to link with the hub. 
I have a Netgear extender, and I am having the same issue in that it's not able to connect. The 2.4 Hz light won't light up. As in the Netgear, too? Both show up on the Windows AVAILABLE network, and as I said, I have inputted the password for each. 
I am getting a 25-30 MB download on the new HUB.  Windows sees the extender as you can see from the screenshot.


Any ideas, please?

image_2026-07-25_100239413.png

 

3 REPLIES 3
JimM11
Community Hero
Community Hero

@UFONED Yes connect to the extender with an Ethernet connection, with the different scopes of 1.1 and 0.254 you will have trouble network connecting, Your Tp may not have the DHCP enabled to allow the connect, but an Ethernet connected direct PC/Laptop to it will more than likely. Or download the manual link was sent in one off the post's and go set the DHCP to match your Tp range.

That ethernet connection would be lying across floors and walls, all the way down to where the computers are so it won't be able to achieve that, sadly.  Both units I have do have DHCP.  However, as they won't link to the hub, I can't change anything.  I re-instated the old unit as a test of connection (Model B625-261 ).  Yes, it has issues, and I can't access the web page, etc., but all links were established easily.  Just need that 2.GHZ to light up and I can access all other factors.

JimM11
Community Hero
Community Hero

@UFONED What is the IP range on your old 4g router is it 192.168.0.1 to get to it?