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Slow upload speed on 900/110 package.

matty114
Investigator
Investigator

‎11-08-2022 02:45 PM

My FTTP got installed today and my download speed hits 920mbps but it looks like the upload speed is capped at 50. All the tests I ran come back the same. I was hoping to get the full speed so I can upload to work servers. Is there any setting I can do? I am wired to the network with the white EE smart router.

I have a Asus DSL-AC88U is it possible to configure that to work with FTTP?

Thanks for reading

Matt

0 Helpful
5 REPLIES 5
matty114
Investigator
Investigator

‎11-08-2022 03:50 PM

So it turns out the EE router is trash, why provide equipment what is not good enough for the job. This is the speedtest with the EE router

This is with my DSL-AC88U in EWAN mode.

Not a good experience with EE but at least I found a fix.

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XRaySpeX
EE Community Star
EE Community Star

‎11-08-2022 04:11 PM

Yes, there have been numerous reports of this, e.g. FTTP: 900Mbps, capped upload speed

Any decent generic router should get over this or connecting direct to the ONT. The  Asus DSL-AC88U would be ideal.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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matty114
Investigator
Investigator
In response to XRaySpeX

‎11-08-2022 04:28 PM

Wow dated 2020 and still not fixed, not a good look is it?

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XRaySpeX
EE Community Star
EE Community Star
In response to matty114

‎11-08-2022 05:24 PM

There are later others but that was the most obvious.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Mustrum
EE Community Star
EE Community Star
In response to matty114

‎11-08-2022 10:23 PM

@matty114  if you give the Broadband Care Team a call, I believe there is a fix to overcome the upload speed restriction. In theory it will be applied via a firmware update if you leave it connected for a day or two.

That said you will have a lot more control an functionality with your own router.

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