I recently migrated from BT to EE for broadband, took the 900Mbps package with the Smart hub Pro router, and have had way too many issues.
The one that's really annoying me, and only started with the smart hub Pro, is my Sky stream now telling me that I have 'No WIFI' every single time I turn it on despite using ethernet. If I press on network settings it already says 'connected' and either pressing the return or home buttons takes me to the home page. I have WIFI switched off on it and settings are all as they were before I changed router. I've tried a full reset on the device and is still the same. Others have reported similar issues, and if they mention ISP it always seems to be EE, often with mention of having a new router (posts since tail end of 2024 onwards).
Other issues I've only started having since the move to EE with the new router is an ipad pro 9.7" (dual band) losing the internet connection after a short period of inactivity. The network still shows connected but only switching wifi off and back on again reconnects the internet. I've tried using the (comp) network and it's still the same. No other setting changes on the device help (private wifi etc). Annoying.
The other one is my two smart sockets for lighting that I've never had any bother with continuing to drop connection and having to be paired again, regardless of whether using the main or comp network, or even switching off the 2.4ghz band on either of them. We get up in the morning and the lights have been on all night. Fingers crossed, but after a router reboot (one of several since day one) they seem to be behaving for now.
I've never in my life had so many problems when moving ISP or changing equipment. What's going on ?
