Second Broadband Service at a Different address

nnae200 · ‎07-10-2024

Hi,

I already have a broadband connection at one house, but I would like to set up another connection at a different house that we have bought. Is it possible to add a second broadband connection at a different address but linked to the original account?

Michael_D · ‎23-09-2025

Hi @Mimps

Welcome to the community.

If you are having trouble requesting this online, it would be best to speak to our broadband guides so they can have access to your current account and look at the options to add another connection at a different property.

Michael

View solution in original post

XRaySpeX · ‎07-10-2024

Yes, you may have more than 1 fixed Home BB contract & they may be linked to your same EE a/c.

I believe they will have a combined bill addressed to your original addy

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Mimps · ‎22-09-2025

How would this be achieved?

I keep ending up at a dead-end saying to upgrade the existing broadband

Mimps · ‎22-09-2025

Was this possible?

If so, how did you do so?

I'm finding it impossible to get a second broadband it continuously deadends at upgrade the existing one

Michael_D · ‎23-09-2025

Hi @Mimps

Welcome to the community.

If you are having trouble requesting this online, it would be best to speak to our broadband guides so they can have access to your current account and look at the options to add another connection at a different property.

Michael