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Router not working after elec tripped

LyndaHB
Explorer

It went through start up process but aqua light keeps flashing intermittently along with a white flash, I disconnected from power for about 15 mins and it all came back briefly but then went off again, TV isn't even seeing the hub and aqua light has gone very dull, any suggestions?

 

13 REPLIES 13
XRaySpeX
EE Community Star
EE Community Star

Nowt attached!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Sent from my Galaxy

@LyndaHB As long as you are up and working, nothing goes wrong with the EE Router it is just the PSU unit that fails, if you do get a complete new EE Router then they may expect you to swap it all out and return the old one, just so you are aware!👍😶

Yes, I'm okay with that, as long as this holds up I don't mind waiting till next Weds, bit having to go from Friday until then with no Broadband was just too long, especially when all your media depends on it.RegardsSent from my Galaxy