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Rejected email requests

flight4mation
Explorer

A few of my website account send have send me a text about an ISP rejecting their email request to me. My email address is correct. They appear to be blaming my ISP, EE Broadband . Any ideas?

3 REPLIES 3
JimM11
Community Hero
Community Hero

@flight4mation As an ISP, what has EE got to do with your e-mail address?

flight4mation
Explorer

I have EE Broadband to connect to the internet. This    Important: We're unable to send you emails such as password resets, as your email was rejected by your ISP (error: "3"). Please update your email "hand******@********.com"is the text message I received from giffgaff:

 

[Mod edit: Removed your email address for safety. Don't post email addresses on public forums.]

XRaySpeX
EE Community Star
EE Community Star

You have a dynamic public IP addy. A previous user of your current IP addy may have been using emails to scam or other naughty activities, has been caught at it & their IP addy put on a blacklist. Check your IP addy against Spamhuus - IP and Domain Reputation Checker & other such checkers found on Google.

Try rebooting router to acquire a fresh new clean public IP addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP