Re: Spend cap

judyd1955 · ‎21-03-2024

I think this may apply to my landline number. I declined a spending cap for this number. Why have I been capped anyway?

[Mod edit: Please do not post your contact details in this public forum. Thanks]

XRaySpeX · ‎21-03-2024

@judyd1955 : Spend caps are not applied on landline nos.

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judyd1955 · ‎21-03-2024

Please can you detail what

i have been charged

for

Katie_B · ‎21-03-2024

Hi @judyd1955.

If you have extra charges on your account these will viewable on your EE bill.

Do you have access to your account online?

Katie