Re: Porting landline number to VoIP provider
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20-07-2022 07:41 PM
Is there any more information that can be provided regarding the process for porting landline numbers.
My have broadband and a landline with EE and in 2 weeks it will changed to have the landline removed. My questions is can the number be ported to a VoIP provider without the current contract being terminated?
Thankyou
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20-07-2022 07:51 PM
- If you port your no. away before your BB is upgraded to be "W/out Landline" it will auto cease your EE BB.
- After your BB is upgraded to be "W/out Landline" you will have no no. to port out.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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20-07-2022 08:11 PM
Thanks for the prompt reply.
It seems like keeping my landline number isn't an option rhat I can progress.
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20-07-2022 09:17 PM
@Hendy999 why is your landline being removed in two weeks?
Are you changing to Full Fibre?
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20-07-2022 09:47 PM - edited 20-07-2022 09:48 PM
Hi,
I choose the option "without landline" for my new contract to keep the cost down, but I didn't realize that this meant I would loose the landline number.
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20-07-2022 09:59 PM
@Hendy999 ah ok - it is what it says on the tin!
When I looked the savings were about £2 per month, but I have at least one person who calls regularly so have kept mine.
I guess it is not too late to get in touch with CS so you can include the landline.
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21-07-2022 01:04 AM
@Hendy999 : How can you expect a landline no. when you have no landline (as it calls itself)? In fact you do still have a landline, in order to carry the BB, but you don't have a no. for it nor a dial tone. It is easier, better & more truthful to think of it a "Fibre W/out Landline Number".
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-07-2022 11:45 AM - edited 21-07-2022 11:48 AM
In truth it's not even "fibre" 😉. It's copper/aluminium alloy (ugh!) to your house from the DSLAM in the "green box" which can be half a mile away, albeit nearer than the exchange and capable of 80/20 Mbps if you are close. True fibre (or "Full Fibre") gives you 1Gbps.
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21-07-2022 12:23 PM
Well, @whiskerp , that's what the whole industry wants to call them & who are we to argue?
Whereas "Fibre W/out Landline" is peculiar to EE. Elsewhere it is called SoGEA (Single Order Generic Ethernet Access) - bit of a mouthful!
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

- Port a landline number from BT to my EE landline in Broadband & Landline
- Port/Move Digital Home number to another VOIP provider in Digital Home Phone
- We can make land line calls but can't receive them in Broadband & Landline
- Porting number/adding landline after placing order. in Broadband & Landline
- current landline number in Digital Home Phone