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Re: Moving from BT to EE changed our landline number - how to get it back?

Jones83
Visitor

‎08-02-2024 09:26 PM

Hi, 

I was wondering if you were able to let me know how to try and get our old land line back too…I was told once the old number was released we can request it back but no guarantee. But I’m not sure how to try and get it back.

thank you.

Kate 😊

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎09-02-2024 02:47 AM - edited ‎09-02-2024 02:49 AM

@Jones83 : Did you have an ordinary copper analogue landline? If so, these are no longer being supplied with the switch to digital landlines by 2025. So even if you got the no. back it have to be Digital Voice (DV) & with EE you would need to have BB with them as well as they don't supply landline only.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Storm500
Expert Contributor
Expert Contributor

‎09-02-2024 08:03 PM - edited ‎09-02-2024 08:04 PM

@Jones83  Phone EE and ask for a renumber to your old number.

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