20-12-2022 10:52 PM
hi, i need to find my broadband account to transfer to my new property from my old property
Solved! See the answer below or view the solution in context.
21-12-2022 12:17 AM
@Zaheersonia19- : Look for your BB a/c in your online MyEE & clicking on My EE BB > Manage
Are you moving your BB to your new property & staying with EE? If so, you need to follow How do I arrange my move?
It is not advisable to cancel your DD. It doesn't terminate your contract. You will run up a debt with EE, mar your credit record & have debt collectors chasing you.
20-12-2022 10:54 PM
i have two accounts , broadband and mobile
20-12-2022 10:54 PM
they both belong to me
20-12-2022 10:56 PM
mobile is pay as you go contract and broadband is direct debit also
20-12-2022 10:56 PM
i made the accounts at the same time
20-12-2022 10:58 PM
please could you respond as i have canceled the direct debit due to my account not being found broadband needs to be moved to my new property
21-12-2022 12:17 AM
@Zaheersonia19- : Look for your BB a/c in your online MyEE & clicking on My EE BB > Manage
Are you moving your BB to your new property & staying with EE? If so, you need to follow How do I arrange my move?
It is not advisable to cancel your DD. It doesn't terminate your contract. You will run up a debt with EE, mar your credit record & have debt collectors chasing you.