cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: I want to marge my 2 ee accounts together

Zaheersonia19-
Investigator
Investigator

hi, i need to find my broadband account to transfer to my new property from my old property

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Zaheersonia19- : Look for your BB a/c in your online MyEE & clicking on My EE BB > Manage

Are you moving your BB to your new property & staying with EE? If so, you need to follow  How do I arrange my move?

It is not advisable to cancel your DD. It doesn't terminate your contract. You will run up a debt with EE, mar your credit record & have debt collectors chasing you.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

6 REPLIES 6
Zaheersonia19-
Investigator
Investigator

i have two accounts , broadband and mobile

Zaheersonia19-
Investigator
Investigator

they both belong to me 

Zaheersonia19-
Investigator
Investigator

mobile is pay as you go contract and broadband is direct debit also

i made the accounts at the same time

Zaheersonia19-
Investigator
Investigator

please could you respond as i have canceled the direct debit due to my account not being found broadband needs to be moved to my new property 

XRaySpeX
EE Community Star
EE Community Star

@Zaheersonia19- : Look for your BB a/c in your online MyEE & clicking on My EE BB > Manage

Are you moving your BB to your new property & staying with EE? If so, you need to follow  How do I arrange my move?

It is not advisable to cancel your DD. It doesn't terminate your contract. You will run up a debt with EE, mar your credit record & have debt collectors chasing you.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP