How to contact ee by email

[Chandlerflakey1]

Hi my Internet has been down all afternoon I have tryed turning it off and on but it's just flashing blue. 

[XRaySpeX]

@Chandlerflakey1 : Which EE BB plan are you on? What EE router do you have?

[Mustrum]

@Chandlerflakey1   There is no Email contact for EE, the Help pages list the ways to contact the Broadband Care Team below. Alas you will have to wait until the morning to speak to them, but hey you never know we may be able to help on here if you let us know more info.ll 

Contact us about your broadband and landline

Text EE for a call back

If you need help with your broadband, text HELP to 66033

If you need help with your landline, text PHONE to 66033

Charges may apply at your standard rate.

1. We’ll run tests on your connection to find out what’s going on.
2. If you need an engineer, we’ll text you in 15 minutes to book a slot.
3. If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.

Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

Call us

Closed now

Our lines are currently closed.

Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

Text relay and sign language services

Closed now

Our lines are currently closed.

Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm