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Community Activity
Unable to load right now
Hi all when I try to login to my ee app it logs me straight back out, and also when I log in to the EE website and click on my profile it just says “we can’t load this right now” and I can’t access my account to check my bills etc…. id appreciate any...
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
SMS
Hi EE Team,I have an active EE SIM (+447377844855). I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messa...
EE Home Hub vs VPN
I recently switched to EE and have a brand new router. However, I've just noticed that it won't let me access VPN websites. I've checked that it's not my device causing the block, but the router somehow. I've tried switching off IPv6, switching on...
Not sure if possible. Sky Router
Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...
Contract ends but phone loan still live for another year
My minutes/data plan contract ends on 21/6/25, my phone loan ends 21/6/26 and I want to move my number to an o2 sim. As I pay the plan and phone on separate direct debits I assumed I could just use the PAC to move my number over and continue paying t...
Double charged for eu roaming
My most recent bill included roaming charges for a trip to Italy. Some days were charged at £2.59 per day as I expected, but some days were charged at £5.18 per day. I called 150 and was advised that this double-charging is a known issue affecting lo...
Digital tv ariel
Hi Everyone Purchased an indoor digi aerial which I thought was a simple matter of plugging into the back of the TV or box then all connected up.However, this has not been the case, can anybody guide me as to what I’m doing wrong please? ThanksLes
Query re data -roaming inside EU
I have an EE account for two mobile phones - one I use and the other my wife uses. She was in Portugal on the 1st and 2nd of May this year. I was not with her, and neither was the phone I use. She made two calls on her phone, for which I have been ch...
