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Re: EE smart hub plus is a joke

bigbloke
Investigator
Investigator

I concur that the EE hub is VERY naïve! 

I cite the following functionality examples:

* Firewall by default is ON , there is  seemingly no option to turn it OFF - even momentarily - to test issues ?

* Wifi channels on 2.4 GHz can only be set to "Smart" 1,6, or 11 - we live in the UK with European channels!  not the USA for Dawkins sake!  We have channels 1 to 13 which allow for 4 channel frequency planning (1/5/9/13) can I set channel 5 ? (verified with a spectrum analyser as my cleanest channel)  no!  - this is STUPID in the extreme! 

* Either there is some upstream NATing going on or the DMZ IP function doesnt work properly for UDP traffic (see my separate post for details) 

EE suggested I "provide my own PPPoE fibre router"  well it seems I cannot do that as I dont have the PPPOE credentials!

They are sending someone out on Monday (I am not confident of resolution) but beyond frustrated right now 

regards 

BB


1 REPLY 1
adadadadad
Investigator
Investigator

 PPPOE username and password is  bthomehub@btbroadband.com and password BT with CHAP as authentication.