16-04-2024 09:14 PM
My led status always shinning yellow light, cannot connect network
16-04-2024 09:17 PM
@Honmankoo : On which router?
16-04-2024 09:41 PM
It is Smart hub plus
16-04-2024 09:42 PM
My router is smart hub plus
16-04-2024 09:46 PM
@Honmankoo : What EE BB plan have you?
Are you talking about the LED status on the router or on the ONT?
16-04-2024 09:49 PM
The normal plan monthly £32.9
The route led yellow light keep shinning over 2 hours.
16-04-2024 09:52 PM
Sorry, there's no "normal" plan; there are various. It'll have a name to be seen in your Welcome email & your EE for BB a/c.
16-04-2024 10:00 PM
A steady Orange light means there's no BB. Are both the Power & PON lights on the ONT steady Green?
When was your BB activated?
16-04-2024 10:07 PM
My bb activated in today 1 pm
And i found that cannot connect network at 8pm
16-04-2024 10:20 PM
You never mentioned that crucial info in your OP.
I should wait till tomorrow AM for it to complete.