Hi,
Has anyone successfully managed to get EE to raise an ORDI request? My address is showing as not having full fibre, when my neighbours have it and the Openreach engineer installing theirs told me it would be simple to add our property too in the same conduit.
I'm 99% certain this is a database issue, because my flat has only had Virgin cable services (no regular phone line) for over 25 years. I'm the freeholder, so that's not an issue etc etc. The Openreach wholesale search shows my property is served by the same cabinet as my neighbours.
I tried raising it with Openreach and they say I need to get "my provider" to raise an ORDI. Of course, I don't have a provider (well, Virgin but they don't count), so I asked EE as that's who I want to use. But the sales guy just wants to sell me the slow non-fibre and "upgrade me when it's available". Which will be never if the ORDI isn't raised, and he said he'd never heard of ORDI.
So, has anyone successfully done this, and if so, what steps did you have to take?
