Price increase

SNG
Explorer

I just had an e-mail from EE that my broadband is going up quite a bit, I have only just signed up for a two year contract. I thought the government had band this practice.

2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

At the mo' Ofcom only proposes a ban on inflation-linked mid-contract price rises. A decision is likely to be made in Spring 2024 & is likely not to affect EE's 2024 price rise but to take effect in 2025.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

@SNG     If you had took this out at the end of march coming you wouldn’t have been affected by this year’s price increase.  

  You obviously took this out in a period that does get affected by this price increase and this would have been a part of the agreement that you had to look over/or had  explained to you.